Frequently asked questions
Attention
Our beads is made of natural material and cannot be wetted.
1. Due to different displays, there may be slight color errors in the product. Please refer to the actual item.
2.Due to manual measurement, there may be slight dimensional errors. Please refer to the actual item.
3.Lapis lazuli, Nanhong, turquoise, beeswax and other materials are made from natural materials. There are slight differences in texture, color and shape. The special nature of the materials and the different details of the accessories determine the uniqueness of each product. Please refer to the actual item.
4. Oxidation and wear of accessories over time and through handling and wearing are natural phenomena. Please be informed.
5. All jewelry and cultural relics are made from natural materials. They are polished according to their original shapes and strung into ornaments. The size of the beads and the number of beads are all based on the circumference of the hand. Slight differences in the diameter and number of beads are normal. Please refer to the actual items received. Thank you for your attention.
MAINTENANCE & CARE
To maintain the bracelet's sanctity and effectiveness:
- Avoid wearing it in impure places, such as bathrooms or kitchens.
- Store it in a cloth bag or pouch when not used, and keep it away from areas like under your pillow or bedside.
- Avoid contact with chemicals.
- Avoid heavy pressure
GUARANTEE
- 100% Natural Gemstone
- 100% Traditional Handcrafed
- 100% Real Energy Boosting
- 100% Worry Free Warranties & Easy Returns
SHIPPING POLCY
Total Delivery Time = Processing time + Shipping fime
-Processing Time: 2-5 business days
-Standard Shipping Time: 7-14 business days
-See our Shipping policy
RETURN & REPLACEMENT
Our goal is your complete satisfaction. Please give us an opportunily to serve you belier by providing us with your valuable feedbackReturns will only be accepted, and credit given, or money refunded if all of the following condifions are met:
1. ltems must be in original condition as shipped.
2. Notification of your intention to make a return must be received by us within 48 hours of delivery of the item(s).
See our Return Policy
